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Would this be the same issue and same solution if you are using the Cartweaver cold fusion 4.0 version. For the last 3-4 years we've had nothing but trouble with random but consistent pending orders and now with balance due issues. I have to check orders several times throughout the day against our Paypal acct to verify.
Paypal tech support sent us this link to your board. They insist it's not them.
Now, go to the HEAD section of the page and insert the following code. Doesn't matter what line its on, as long as it is inside the HEAD section.
This code doesn't simply use the Additional Information text as your page's Meta Description. It looks to see if you have filled in any text in that box when you added or edited the product. If you did, it uses it. If not, it reverts to the Cartweaver default of using the short description. This is nice if you already have large numbers of products on your site. It can take a while to write descriptions for a lot of items, and this ensures that no product will have a blank Meta Description tag no matter how long it takes you to write new descriptions!
Next, we need to modify the CW4/CW-PRODUCT.PHP page so that this text won't show up on your product's page. Find the following block of code on that page, and delete it.
Now, there is one more thing to do. When you log in to the Admin area of your site, and add or edit a product, the text box still says "Additional Information." Lets change it to say "Meta Description Tag." This is not necessary for the site to function correctly, its just a cosmetic change that makes the admin area easier to understand, more accurately labeled.
This actually does not involve changing any code! You can make the change while logged in to the admin area!
In the admin area, click on the menu item that says ADMIN SETTINGS. Then click PRODUCT ADMIN.
The page that comes up has a place about halfway down the page that says "Additional Info Label." Change it to "Meta Description Tag." and click SAVE CHANGES.That's it, you're done!